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      Privacy and Cookies Policy

      Please Read Carefully

      The Swatch Group (UK) Ltd, Division Tissot, (“Tissot”, "We", “Us”, “Our”) takes the security and privacy of your personal information very seriously. This policy together with our Terms of Use and, if you buy from this website, the Conditions of Sale (and any other documents referred to in them) set out the basis on which we will process any personal data obtained as a result of your use of this website and explains what cookies we use. All processing of your personal data will be in accordance with the applicable data protection legislation for the purposes for which the information was submitted. Please read the following carefully to understand our views and practices regarding your personal data, how we will treat it and how we use cookies.

      Please note that for the purposes of EU data protection legislation the “data controller” is the Swatch Group (UK) Ltd.

      Information we may collect from you

      We may collect and process the following data about you:

      • Information that you provide by filling in forms on this website. This includes information provided at the time of registering to use this website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with this website.
      • If you contact us, we may keep a record of that correspondence.
      • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
      • Details of transactions you carry out through this website and of the fulfilment of your orders.
      • Details of your visits to this website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access. Please see the section below regarding cookies for more information about our use of cookies.

      Where we store your personal data

      The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), in particular Switzerland (server location). It may also be processed by staff operating outside the EEA who works for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

      All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of this website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

      Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to this website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

      Uses made of the information

      We use information held about you in the following ways:

      • To ensure that content from this website is presented in the most effective manner for you and for your computer.
      • To provide you with information, products or services that you request from us.
      • To carry out our obligations arising from any contracts entered into between you and us.
      • To allow you to participate in interactive features of our service, when you choose to do so.
      • To notify you about changes to our service.

      We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and, unless you ask us or them not to, we or they may contact you about these by post or telephone.

      If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

      If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

      If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form).

      We may share non-personal, non-individual statistics or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research purposes. For example, we will not disclose to our marketing partners that you have purchased a specific product. However, we may disclose to them how many customers have purchased a product.

      Through your use of this website, we may also gather certain information about your use of the website that does not identify you individually. Generally, this information is collected through "traffic data". We may collect and store such information automatically whenever you interact with this website. For example, we may collect your IP address, the hostname of your computer, browser information and reference site domain name every time you visit this website. We may also collect information regarding customer traffic patterns and site usage. This information does not, however, contain anything that can personally identify you; it is used to analyze and improve this website and to provide our customers with a fulfilling Internet experience. Please see the section below regarding cookies for more information about our use of cookies and when we will ask for your consent.

      Disclosure of your information

      We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in relevant UK legislation and who may be within or outside of the EEA.

      We may disclose your personal information to third parties:

      • Who help us to administer this website (such as our internet service providers) or to provide the services you are requesting. These third parties must at all times provide the same levels of security for your personal information as Tissot.
      • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
      • If Tissot, or substantially all of its assets or any member of our group are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
      • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or Conditions of Sale and other agreements; or to protect the rights, property, or safety of Tissot or any member of our group, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

      Your rights

      You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at The Swatch Group (UK) Limited, Building 1000, 2nd Floor East Wing, The Royals Business Park, Dockside Road, London, E16 2QU, United Kingdom or via e-mail.

      You have the right not to consent to our use of certain cookies. Please see the section below on cookies for more information on this.

      This website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

      Access to information

      EU data protection legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with this legislation. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

      Use of Cookies and Spyware

      We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.

      Like many websites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their site experience.

      Most browsers accept cookies automatically but allow you to disable them. The help menu on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies all together. You can also disable or delete cookies you have previously accepted if you wish to.

      We recommend that you leave cookies "turned on" so that we can offer you a better experience on this website. If you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access parts of our site.

      We have set certain cookies on your device and recommend that you agree to their use. If you do not, you may still use our website, but certain parts of it may not work or may not work as well.

      We use the following cookies:

      • Strictly necessary cookies. These are cookies that are required for the operation of our website and for you to be able to complete services you ask for, such as online purchases. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
      • Performance cookies. These “analytical” cookies allow us to collect information about how visitors use our website, for example to count visitors and to see how visitors move around our website. They record your visit to our website, the pages you have visited and the links you have followed. These cookies do not collect information that identifies you. All information is anonymous. This helps us to improve the way our website works. Some of these cookies are provided by third parties such as Google Analytics.

      You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

      Cookie

      Purpose

      Consent

      Strictly Necessary Cookies

      CART

      The association with your shopping cart.

      By using our website, you agree that we can place these types of cookies on your device.

      CATEGORY_INFO

      Stores the category info on the page, that allows to display pages more quickly.

      COMPARE

      The items that you have in the Compare Products list.

      CURRENCY

      Your preferred currency

      CUSTOMER

      An encrypted version of your customer id with the store.

      CUSTOMER_AUTH

      An indicator if you are currently logged into the store.

      CUSTOMER_INFO

      An encrypted version of the customer group you belong to.

      CUSTOMER_SEGMENT_IDS

      Stores the Customer Segment ID

      EXTERNAL_NO_CACHE

      A flag, which indicates whether caching is disabled or not.

      FRONTEND

      You sesssion ID on the server.

      GUEST-VIEW

      Allows guests to edit their orders.

      LAST_CATEGORY

      The last category you visited.

      LAST_PRODUCT

      The most recent product you have viewed.

      NEWMESSAGE

      Indicates whether a new message has been received.

      NO_CACHE

      Indicates whether it is allowed to use cache.

      PERSISTENT_SHOPPING_CART

      A link to information about your cart and viewing history if you have asked the site.

      POLL

      The ID of any polls you have recently voted in.

      POLLN

      Information on what polls you have voted on.

      RECENTLYCOMPARED

      The items that you have recently compared.

      STF

      Information on products you have emailed to friends.

      STORE

      The store view or language you have selected.

      USER_SAW_SAVE_COOKIE

      Indicates whether a customer discarded the cookies warning message.

      VIEWED_PRODUCT_IDS

      The products that you have recently viewed.

      WISHLIST

      An encrypted list of products added to your Wishlist.

      WISHLIST_CNT

      The number of items in your Wishlist.

      Cookies_allowed

      Use by us to manage your choice on cookies

      SwatchSession

      Session cookie

      background

      Background display control

      Performance Cookies

      __utmause

      use by google analytics

      If you do not accept these cookies, you may still use our website, but it may not work as well.

      __utmbuse

      use by google analytics

      __utmcuse

      use by google analytics

      __utmzuse

      use by google analytics

         

       

      Some of our cookies are provided by third parties and are subject to their Privacy Policies. For more information about Google Analytics, please see their website at http://www.google.co.uk/privacy.html. The data that they collect may be transferred to, and stored at, a destination outside the EEA, in particular the USA. By accepting their cookies, you agree to this transfer, storing or processing.

      Changes to our Privacy and Cookies Policy

      Any changes we may make to our Privacy and Cookies Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

      Contact

      If you have any questions about this Privacy and Cookies Policy please e-mail us.

      This website uses cookies. By continuing to browse it, you agree to their use. To find out more about cookies and how to manage them, please click here.
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