You can return any unused and undamaged product purchased on the US Tissot Online Store within 30 days of receiving your item. We currently offer FREE returns for watch purchases. Strap only purchases are excluded from free returns and must be returned at customer's expense.
Click RETURN REQUEST to receive your prepaid return label. For strap only returns, please follow the instructions on the back of your packing slip.
Extended Holiday Returns: Orders placed between November 17th, 2022 and December 19th, 2022 will have 60 days to make a return.
Safe and Secure Payments
In order to guarantee data protection, we encrypt all data relative to your purchase or your TISSOT account. TISSOT does not store any data relative to your payment.
The following payment methods are available on our website :
Credit card (Visa, Mastercard or AMEX)
Affirm Installment payments
Tissot US offers standard delivery on all orders placed in the United States. If you would like to place an order internationally, please change the website location through the country selector button (on the top of the page).
We offer FREE standard shipping on all watch purchases. Shipping rates for strap purchases vary based on geographical location.
Current shipping options include:
Standard Shipping (UPS/DHL): Shipped via UPS or DHL. Once your order ships, you will receive your package within approximately 1-5 business days.
UPS Access Point: Deliver and pick up your package from your nearest UPS Access Point.
All orders are processed and shipped between Monday-Friday. Once your order processes and ships, you will be notified by email with the tracking number. Please note, orders with strap adjustments might delay your order.
Swiss MadeLabel "Swiss Made"
All Tissot watches are certified with the "Swiss Made" quality label, testimony of know-how, impeccable quality, perfect aesthetics and technical innovations.
All watches sold on our website come with a 2 year international warranty. COSC certified models benefit of a 3 year old warranty. Each purchase is provided with a date stamped international warranty card. For more information about warranty, click here.
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