Warranty

Your TISSOT® watch is warranted by TISSOT S.A. FOR A PERIOD OF TWENTY-FOUR (24) MONTHS* FROM THE DATE OF PURCHASE under the terms and conditions of this warranty. The international TISSOT® warranty covers material and manufacturing defects existing at the time of delivery of the purchased TISSOT® watch (“defects”). The warranty only comes into force if the electronic warranty is activated by an official TISSOT® retailer (“valid warranty”).

During the warranty period, by presenting a valid warranty, you will be entitled to have any defect repaired free of charge. In the event that repairs are improper to restore the normal conditions of use of your TISSOT® watch, TISSOT S.A. guarantees its replacement by a TISSOT® watch of identical or similar characteristics. The warranty for the replacement watch ends twenty-four (24) months* after the date of purchase of the replaced watch.

This manufacturer’s warranty does not cover:
– the life of the battery;
– normal wear and tear and aging (e.g. scratched crystal; alteration of the colour and/or material of non metallic straps and chains, such as leather, textile, rubber; peeling of the plating);
– any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the use directions provided by TISSOT S.A.;
– the TISSOT® watch handled by non-authorized persons (e.g. for battery replacement, services or repairs) or which has been altered in its original condition beyond TISSOT S.A.’s control.

ALL APPLICABLE IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE GIVEN TO YOU BY LAW ARE HEREBY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. UNDER NO CIRCUMSTANCES WILL TISSOT S.A. BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND.

Some states do not allow limitations on how long implied warranties last, or exclusions or limitations of incidental or consequential damages, so exclusions or limitations mentioned may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

TISSOT S.A.’S OBLIGATION IS STRICTLY LIMITED TO REPAIR OR REPLACEMENT AS EXPRESSLY STATED IN THIS LIMITED WARRANTY. YOUR OFFICIAL TISSOT® RETAILER CARRIES SOLE RESPONSIBILITY FOR ANY OTHER GUARANTEES. 

The TISSOT S.A.’s customer service ensures the perfect working order of your TISSOT® watch. If your watch needs maintenance, rely on an official TISSOT® retailer or an authorized TISSOT® Service Center as set forth in the enclosed list: they can guarantee service according to TISSOT S.A.’s standards.

*Warranty extension All TISSOT® watches equipped with Lightmaster solar technology and all TISSOT® watches that have obtained certification from the Official Swiss Chronometer Testing Institute (COSC) benefit from an additional twelve (12) months’ warranty.

TISSOT S.A., CH-2400 Le Locle, Switzerland
TISSOT® is a registered trademark