Returns
You can return your order up to 30 days after the reception of your package, provided that the product has not been worn, used, is not damaged, and is in its original packaging.
To make a return, you must make a return request in My Account or click here.
The refund will be made within 14 days after the reception of the product & validation of quality control.
For more information, please read our Conditions of Sales.
SAFE AND SECURE PAYMENTS
To guarantee data protection, we encrypt all data relative to your purchase or your TISSOT account. TISSOT does not store any data related to your payment.
The following payment methods are available on our website:
- Credit cards, with Visa and Mastercard
- Klarna
- Paypal
Free Delivery
Delivery is free for all purchases above SEK 950 made to Sweden. If you wish to have your order delivered to a different country, please change the website through the country selector button on the top of the page.
Tissot offers home delivery as well as delivery to access points:
- Standard home delivery with DHL Express, usually within 1 to 3 business dayss.
- Delivery to UPS access point near you, where you can pick up your package.
All orders are prepared and shipped from Monday to Friday.
All orders processed before 11:30 are shipped the same day. Orders after 11:30 will be shipped the next working day.
Please notice that orders with strap adjustments might delay your order.
When your order is shipped, you will be notified by email with the tracking number associated with your package.
SWISS MADE
Label "Swiss Made"
All Tissot watches are certified with the "Swiss Made" quality label, testimony of know-how, impeccable quality, perfect aesthetics and technical innovations.
International Warranty
All watches sold on our website come with a 2 year international warranty. COSC certified models benefit of a 3 year old warranty. Each purchase is provided with a date stamped international warranty card. For more information about warranty, click here.
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