Career
Job description
Do you have previous sales experience? Sign up!
We are looking for a FULL-TIME Sales Advisor reporting to the Store Manager. Position based in Sanchinarro (Madrid)
The main functions are:
- Customer Service
- To ensure a selling ceremony
- To achieve and to exceed individual Sales Goals
- To maintain Merchandising guidelines
- Maintenance of the Store
- Stock Control
- Other administrative tasks
Job description
Dans le cadre de votre fonction, vous êtes le point de contact privilégié de nos partenaires B2B suisses et internationaux. Vous gérez toutes les demandes provenant de nos clients (B2C et B2B), de nos clients E-Commerce marché Suisse, ainsi que les commandes de fournitures pour le marché suisse. Vous serez également amené-e à vous assurer que nos partenaires respectent les procédures Customer Care en vigueur. Vous veillez à maintenir et optimiser l'image de marque de votre service et des produits que vous représenterez auprès de chacun de vos interlocuteurs.
Vos activités principales seront les suivantes :
- Accompagner nos clients et partenaires B2B et B2C suisses et internationaux dans leurs diverses demandes liées au service de nos montres (via téléphone, email, Salesforce, etc.).
- Répondre aux demandes E-Commerce (via téléphone et Salesforce).
- Prendre les commandes de fournitures horlogères pour les partenaires B2B marché suisse.
- Offrir des solutions à nos partenaires B2B et les orienter pour qu’ils puissent satisfaire les demandes des clients.
- Proposer des alternatives à nos clients en cas de rupture de composants (reliquats).
- Répondre aux demandes des filiales et agents sur cas internationaux spécifiques.
- Gestion des escalations direction.
- Gestion du courrier physique (lettres des clients).
- Accueillir occasionnellement des clients qui se présentent à la réception pour des questions SAV.
- Répondre aux demandes sur les réseaux sociaux en lien avec le service client.
- Gérer les réponses sur les stores des applications mobiles (réponses aux commentaires).
Job description
Für unsere Schweizer Markt Abteilung suchen wir im Hauptsitz in Le Locle eine/n dynamische/n und motivierte/n Marketing Manager welche/r sich mit unserem Unternehmen identifizieren kann.
In dieser Funktion übernehmen Sie die Leitung der Marketing Abteilung im Schweizer Markt und führen ein Team von einem Mitarbeiter.
Ihr Aufgabengebiet umfasst folgende Tätigkeiten:
- Management, Entwicklung, Umsetzung und Überwachung des Marketingplans für den Schweizer Markt (traditionelle und digitale Medien, Partnerschaften, Events und PR) gemäß den Vorgaben von Tissot International
- Verantwortung für sowie Erstellung und Optimierung des lokalen Marketingbudgets für den Schweizer Markt
- Leitung des Marketingteams für den Schweizer Markt
- Planung und Überwachung des kooperativen Marketingplans mit Key Accounts und dem Retail
- Definition, Planung und Überwachung von Promotionen in Zusammenarbeit mit unseren Kunden
- Koordination zwischen dem Tissot International Marketing und dem Schweizer Markt
- Umsetzung lokaler Schweizer Partnerschaftsverträge
- Management von Schweizer Friends of the Brand
Zusätzlich zu Ihren täglichen Aufgaben, betreuen Sie verschiedene Projekte und arbeiten täglich in enger Zusammenarbeit mit dem Brand Manager, der Logistik, der Dekoration Abteilung, dem Verkauf, Tissot International und mit externen Kunden.
Job description
What You'll Be Doing
Strategic Planning & Brand Management
- Develop and execute annual marketing plans aligned with Tissot’s global direction while adapting to Malaysia’s competitive watch market
landscape. - Strengthen brand positioning as an accessible Swiss watch brand with strong sporting heritage and contemporary appeal.
- Drive consistent brand messaging across retail boutiques, shop-in-shops, e-commerce, and digital platforms.
- Monitor market trends, consumer behavior, and competitor activities (mid-to-premium watch segment) to identify growth opportunities.
Campaign Development & Execution
- Lead integrated 360° campaigns across digital, social media, retail, mall activations, partnerships, PR, and events.
- Localize global launches (e.g., key collections, sports partnerships, limited editions) to maximize impact in Malaysia.
- Collaborate with media agencies, KOLs, mall management, and retail partners to amplify reach and engagement.
- Track campaign performance and optimize spend based on ROI, traffic, and conversion metrics.
Customer Experience & CRM
- Work closely with retail and marketplace teams to develop targeted customer acquisition and retention strategies.
- Leverage CRM data to drive segmented marketing activations and festive campaigns (i.e. CNY, Raya, Christmas and year-end gifting).
- Enhance in-store and event experiences through engaging product storytelling and sports-themed activations.
- Build partnerships and community engagement initiatives aligned with Tissot’s sports and lifestyle positioning.
Retail & Visual Merchandising Support
- Partner with retail teams to ensure marketing initiatives drive measurable store performance.
- Support new product launches, seasonal campaigns, and promotional mechanics across boutiques and counters.
- Ensure VM execution aligns with global guidelines while remaining relevant to local consumer preferences.
- Coordinate mall campaigns and retail partnerships to maximize visibility and footfall.
Budget Management & Reporting
- Manage annual marketing budget with focus on efficiency and performance-driven spending.
- Monitor marketing ROI and prepare monthly performance reports covering campaign outcomes, PR coverage, digital analytics, and market insights.
- Provide strategic recommendations to optimize future campaigns and improve commercial outcomes.
Others
- To carry out any duties as the Company may from time to time.
Descrizione del posto
The Swatch Group (Italia) S.p.A. ricerca Sales Assistant Full Time per la Boutique Tissot di Roma (RM). Il/la candidato/a ideale contribuirà al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandosi di assistenza alla vendita. Garantirà la corretta presentazione dell'immagine del brand e collaborerà nella gestione dei processi operativi e di back office del punto vendita.Job description
Do you have previous sales experience? Sign up!
We are looking for a FULL-TIME Sales Advisor reporting to the Store Manager. Position based in Sanchinarro (Madrid)
The main functions are:
- Customer Service
- To ensure a selling ceremony
- To achieve and to exceed individual Sales Goals
- To maintain Merchandising guidelines
- Maintenance of the Store
- Stock Control
- Other administrative tasks
Description du poste
Pour la rentrée d’août 2026, nous recherchons notre futur-e apprenti-e logisticien-ne CFC, option stockage.
En tant qu’apprenti-e logisticien-ne, tu es chargé-e de la gestion professionnelle de nos montres et composants. Tu les réceptionnes, les contrôles et les prépares pour les stocker avec compétence. Des chariots élévateurs sont utilisés afin de les empiler et de les transporter. La mise à disposition des produits conformes aux besoins de nos clients dans le monde entier et le contrôle régulier des stocks font également partie de tes missions. Tu emballes et étiquètes, tu établis les bulletins de livraison et charges les véhicules conformément aux prescriptions.
Job description
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As a Visual Merchandiser & Trainer with Tissot, U.S., the position will be responsible to support the watch sales within our retail and wholesale account through visual merchandising and training. This role will oversee the visual representation of our Tissot brand and products in all boutiques (retail and wholesale) within assigned Mid-Atlantic region. Visual Merchandiser & Trainer will also be responsible for maintaining training initiatives that will increase Tissot brand and product knowledge. Tasks include the planning, organization, coordination, training and implementation of all Visual Merchandising measures that have been developed by the Tissot. This position is a field position. |
Job description
Visual Merchandiser & Trainer – Travel Retail & Cruise Ships
As a Visual Merchandiser & Trainer with Swatch Group, U.S., you will play a key role in supporting watch sales within our travel retail which is airports and cruise ship wholesale accounts by driving visual merchandising excellence and delivering impactful training. You will oversee the brand’s visual representation in all boutiques across the assigned region and maintain training initiatives to increase brand and product knowledge among the dedicated channel teams.
Tasks include the planning, organization, coordination, training and implementation of all Visual Merchandising measures that have been developed by the Brands. The role will require travel throughout the US, predominantly within the main Cruise
ports of Miami, Fort Lauderdale, Port Canaveral, Galveston, Los Angeles and Seattle.
This position is a hybrid position.
The Role
As a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique.
- Strive to achieve KPI’s and store sales targets
- Make sure the highest level of customer service is being upheld at all times
- Handle transactions for all types of sales according to company policy
- Provide fast and efficient band replacement or link adjustment for customers
- All new products to be displayed in accordance with Tissot guidelines
- Assist with stock availabilities, delays, back orders, and stock counts
- Attend regular training and continue to develop your knowledge of the brand
This is a permanent part time opportunity, 16 hours per week.
The Role
As a full time Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique.
- Strive to achieve KPI’s and store sales targets
- Make sure the highest level of customer service is being upheld at all times
- Handle transactions for all types of sales according to company policy
- Provide fast and efficient band replacement or link adjustment for customers
- All new products to be displayed in accordance with Tissot guidelines
- Assist with stock availabilities, delays, back orders, and stock counts
- Attend regular training and continue to develop your knowledge of the brand
Zum nächstmöglichen Zeitpunkt suchen wir für unsere neue Tissot Concession Verkaufsfläche in der Kölner Innenstadt in Vollzeit eine*n
Verkaufsberater (all genders)
Job description
We are seeking a people orientated candidate who has a strong retail sales background and possess exceptional customer service skills. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team.
Job description
As a Retail Keyholder with Tissot Retail, the position will responsible for or demonstrating outstanding customer service and leadership on the selling floor. You will be expected to help build and implement client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. The Keyholder assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will the brand, inside and outside the boutique.