Contact Us | TISSOT® Sweden

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Reference number

Your watch reference number is engraved on the back of your watch, usually starting with the letter T and followed by 6 digits and a letter. Example: T091420A

Serial number

Your watch serial number is engraved on the back of your watch, usually comprised of between 9 and 11 characters. Example 1: 15BC1234567, example 2: A2X 9KL 6BZ

Service/file number

If a service has already been carried out on your watch, a file number probably appears on the documents that come with your watch. Example 1: 210952471, example 2: T0501679

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Online Orders Support

If you have any questions regarding your online order please contact us on the following number:

+4686811824

Between 8:30 - 17:00 (Monday to Friday)

The Swatch Group (Nordic)
Tissot
Sankt Eriksgatan 47
112 34 STOCKHOLM

Straps, Repairs & Customer Service Enquiries

If you have any questions regarding straps, pricing, materials, repairs or any other service issues, please contact us on the following number:

+4686811873

Between 8:30 - 17:00 (Monday to Friday)

The Swatch Group (Nordic)
Sankt Eriksgatan 47
112 34 STOCKHOLM

For repairs please send your watch together with a description of the fault and your name and address via registered ensured postal service to: The Swatch Group (Nordic), Sankt Eriksgatan 47, 112 34 STOCKHOLM. Please note if your watch is still within the two year international warranty period please enclose the guarantee card also.

Customer Service

Tissot SA
Chemin des Tourelles 17
2400 Le Locle
Switzerland

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