Contact Us | TISSOT® Sweden

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Reference number

Your watch reference number is engraved on the back of your watch, usually starting with the letter T and followed by 6 digits and a letter. Example: T091420A

Serial number

Your watch serial number is engraved on the back of your watch, usually comprised of between 9 and 11 characters. Example 1: 15BC1234567, example 2: A2X 9KL 6BZ

Service/file number

If a service has already been carried out on your watch, a file number probably appears on the documents that come with your watch. Example 1: 210952471, example 2: T0501679

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Online Orders Support

If you have any questions regarding your online order please contact us on the following number:

03458991999

Between 9 am - 5 pm (Monday to Friday only)

Product related enquiries only:

020 7493 1096
Monday – Friday (5pm – 8pm)
Saturday (10am – 8pm)
Sunday (12pm – 6pm)

SG UK
Tissot
Building 1000
The Royals Business Park
London
E16 2QU

Straps, Repairs & Customer Service Enquiries

If you have any questions regarding straps, pricing, materials, repairs or any other service issues, please contact us on the following number:

03458991853

Between 9 am - 5 pm (Monday to Friday only)

Service Dept.
P.O. Box 1642
Southampton, Hampshire, SO15 9AZ

For repairs please send your watch together with a description of the fault and your name and address via registered ensured postal service to: Service Dept., P.O. Box 1642, Southampton, Hampshire, SO15 9AZ. Please note if your watch is still within the two year international warranty period please enclose the guarantee card also.

Customer Service

Tissot SA
Chemin des Tourelles 17
2400 Le Locle
Switzerland

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