職涯
Job Description
As a Retail Keyholder with Tissot, you will responsible for demonstrating outstanding customer service and leadership on the selling floor. You will help build and implement client outreach initiatives, build brand awareness, and assist in daily operations of the store. You will support and assist the management team in achieving all customer service and sales goals initiatives. You will also assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will represent and demonstrate the brand, inside and outside the boutique.
Job Description
As the eCommerce & Digital Media Specialist at Swatch Group U.S., this position is responsible for assisting in the digital efforts of Tissot US, the eCommerce & Digital Media Specialist will support the Ecommerce team in driving growth and brand visibility through strategic digital marketing initiatives. We seek a passionate, strategic, and organized individual who understands customer needs and contributes to high-quality campaigns that drive incremental sales growth. The ideal candidate will play a key role in supporting the brand’s digital marketing programs, including Paid Social, Paid Search, Display, YouTube, Email Marketing, SMS, Sweepstakes, CRM initiatives, and retailer marketing platforms. The role will focus on campaign coordination, performance analysis, agency management, budget tracking, and cross functional collaboration to support measurable business results and ecommerce growth.
This is a full-time onsite position.
Stellenbeschreibung
Werde Teil unserer Crew in unserer neuen Boutique am Flughafen München ab Januar 2027, in Voll- oder Teilzeit, als
Verkaufsberater (all genders)
Deine Aufgaben:
- Beratung unserer nationalen und internationalen Kundinnen und Kunden beim Kauf unserer hochwertigen Uhren
- Kompetente Ansprache unserer Kundinnen und Kunden für ein positives Einkaufserlebnis
- Du wirkst mit bei Networking, Aufbau und Entwicklung eines lokalen und internationalen Kundenstamms
- Du sorgst für effiziente und kundenorientierte Bearbeitung aller Kundenanfragen
- Du nimmst an lokalen Kundenveranstaltungen teil
- Du bist verantwortlich für die professionelle Präsentation unserer Produkte anhand unserer Guidelines und bist zuständig für optimale Disposition unserer Waren und Pflege des Lagers
- Gleichzeitig bist du aktive/r Markenbotschafter/in für Tissot
Deine Aufgaben:
- Beratung unserer nationalen und internationalen Kundinnen und Kunden beim Kauf unserer hochwertigen Uhren
- Kompetente Ansprache unserer Kundinnen und Kunden für ein positives Einkaufserlebnis
- Du wirkst mit bei Networking, Aufbau und Entwicklung eines lokalen und internationalen Kundenstamms
- Du sorgst für effiziente und kundenorientierte Bearbeitung aller Kundenanfragen
- Du nimmst an lokalen Kundenveranstaltungen teil
- Du bist verantwortlich für die professionelle Präsentation unserer Produkte anhand unserer Guidelines und bist zuständig für optimale Disposition unserer Waren und Pflege des Lagers
- Gleichzeitig bist du aktive/r Markenbotschafter/in für Tissot
Job description
As a Digital Content Specialist, you will support the management and continuous improvement of Tissot’s Brand Website and digital assets across markets. You will support the delivery of a consistent brand experience across Tissot’s brand website.
Your main responsibilities will be as followed:
- Manage, coordinate and maintain website content across global markets.
- Lead global homepage activations and oversee local market implementation.
- Lead the creation and deployment of landing pages for new product launches.
- Monitor website content quality, content updates, and overall content consistency.
- Collaborate with Creative, Product Marketing, E-commerce, and local markets to ensure content accuracy and consistency.
- Oversee the production and deployment of digital assets, including images, videos, 3D assets, and virtual try-on content.
- Support UX/UI optimization initiatives to improve customer experience and website performance.
- Coordinate SEO and GEO content implementation to improve visibility and organic performance.
- Support Marketing DAM governance, asset organization, and content distribution processes.
- Develop content guidelines, documentation, and best practices for global markets.
- Assist in website enhancement projects, new feature rollouts, and digital experience initiatives.
Job description
Au sein du département International Marketing et rattaché.e à l’équipe PR, vous contribuerez activement aux projets suivants :
- Participer à la réalisation et adaptation de contenu écrit, photos, films, dossiers, campagnes, présentation.
- Coordonner l’adaptation et la traduction de contenu.
- Soutenir l’équipe marketing dans la mise à disposition d’assets pour les marchés.
- Superviser l’implémentation de l’outil de suivi des budgets marketing par les marchés.
- Planifier le calendrier de publication réseaux sociaux.
- Analyser et consolider différents reportings (relations presse, campagnes organiques et payantes, performance des réseaux sociaux, etc.).
- Participer au développement et à la gestion d’évènement.
- Apporter un soutien administratif dans les tâches quotidiennes.
Job description
Dans ce rôle, vos responsabilités seront les suivantes :
- Fournir un support N1/N2 et un suivi de qualité aux utilisateurs de l’entreprise sur le matériel informatique (postes de travail, tablettes, imprimantes et tout périphérique sous gestion), ainsi que sur les logiciels sous responsabilité de l’équipe IT.
- Installer et configurer les applications et les autres services informatiques (Windows 11 / MacOS, Iphone/Ipad, logiciels métiers, Office 365, etc.).
- Administrer le parc IT (Active Directory, Administration Office 365, Jamf, CrowdStrike).
- Suivre toutes les demandes et les incidents des utilisateurs dans l'outil de ticketing (Jira).
- Assurer la mise à jour et le partage de la base de connaissances (Confluence).
- Participer à la formation des utilisateurs sur les services et applications fournies, ainsi que sur les principes de sécurité inhérents à l’utilisation des technologies (TIC).
- Assurer les commandes de matériels auprès de nos différents fournisseurs.
- Participer à la réalisation de nombreux projets passionnants internes à votre équipe ou transverses entreprise.
Job description
Key Responsibilities: Reporting to the Tissot Vice President and the Country Manager, this exciting opportunity will require successful delivery of the following duties and responsibilities: • Lead the day-to-day activities and operations of the brand in the UK. • Manage budget and P/L of the brand in the market. • Develop annual business plans. • Prepare and submit the Brand’s management reports. • Derive Sales/Marketing and Communication plans with the alignment of the Brand’s marketing concept for the UK. • Suggest and execute the distribution policy for the country in line with SG and Brand HQ overall distribution policy and the legal document requirement. • Manage relationships with retailers. • Responsible for the execution and delivery of payment terms/accounts receivable in line with the SG policy for the UK. • Responsible for the purchase from Switzerland and the control of inventory levels (qualitative/quantitative) in line with SG policy for the country. • Develop new distribution opportunities including completion of tenders and internal SG documents to acquire appropriate funding within SIS and corporate retail. • Drive and seek continuous improvement on product sales. • Implement corporate and international procedures (sales techniques, security etc.). • Oversee people management aspect including recruitment, training, coaching and guiding the team to ensure Tissot sales techniques and standards are delivered. • Partner with local HR to develop people enabling strategy in line with the business objectives. • Ensure seamless, effective and regular communication with the Country Manager, Brand Vice President and Headquarters. • Provide recommendations and consult with the Brand HQ regarding overall product, communication and distribution strategies and keeping Country Manager informed. • Inform the Country Manager and HQ of any extraordinary, irregular points or elements within your field of responsibility. • Establish Sales/Expense budgets for the division, ensuring they are in line with SG policy for the UK, and budget limits are respected. • Supervise and manage the merchandising of customers in line with the marketing policy of Brand HQ. • Assist CS to achieve the expected level of service as outlined by Brand HQ. • Ensure the Customer Care team is delivering excellent service by achieving set KPIs.Zum nächstmöglichen Zeitpunkt suchen wir für unsere neue Tissot Concession Verkaufsfläche in der Hamburger Innenstadt in Vollzeit oder Teilzeit eine*n
Verkaufsberater (all genders)
Job description
The International Creative Content Project Leader supports the International Creative Content Manager in building and creating consistent and audience-targeted global brand communication campaigns.
The role of this important position is to orchestrate the content creation (creation of highly engaging media for multiple channel outputs, including digital and social media) and adaptation for Tissot on a global level. This involves developing and implementing mid-long term content strategies providing best in class assets to the different stakeholders according their needs.
Your main responsibilities will be as followed:
- Collaborate and work together with all other HQ marketing departments to create holistic global brand communication campaigns.
- Develop creative concepts for integrated advertising campaigns (offline and online).
- Implement content strategy aligned with short-term and long-term marketing targets.
- Lead the development and adaptation of a large spectrum of content fueling global plans as well as local needs.
- Supervise and coordinate other sources of content creation (photographers/designers/agencies) by bringing art direction and by reviewing and giving clear guidance for improvement to grant full brand consistency.
- Oversee video/photo shoots and asset post-production, including final check of all adaptations needed for each channel.
- Collaborate closely with the graphic design team on creating graphic elements and branding guidelines.
- Ensure that project management best practices are employed to deliver all international campaigns within strategy, budget and deadline.
- Spot and seize trends and communication opportunities.
- Anticipate issues and crisis and provide proactive, hands-on solutions.
Job description
Key Responsibilities
Account Management/Sales
- To achieve sales objectives in wholesales.
- Solicit, build and maintain good support and business contacts with
dealers. - Monitor Auto Replenishment (AR) to ensure all Points of Sale (POS).
consistently comply with brand guidelines and stock allocation standards. - Track AR performance across POS, identifying gaps and driving corrective
actions to ensure alignment with brand requirements and product
availability.
Stocks and Collection
- Ensure that payments are collected within the timeline given.
- To do inventory analysis on bi-weekly basis.
- Keeping stocks inventory healthy at all times.
- Execute ordering and replenishment activities for Tissot through Arkieva,
ensuring accurate demand planning and timely stock fulfilment.
Reporting
- Submit weekly/monthly progressive report of sales performance, retailers’ performance.
- Prepare and submit regular sales reports to the Brand Manager, ensuring
accurate and timely performance tracking and insights. - Consolidate and upload monthly store visit reports into Mystore,
maintaining consistency and completeness of field activity documentation.
Marketing & Advertising
- Collaborate closely with the marketing team to execute VM updates, GWP setups, visual merchandising refreshes, campaign rollouts, and in-store sales activations to ensure consistent brand presentation and execution excellence.
- Support the monitoring and tracking of press coverage and PR activities, and report key updates to the Marketing Team and Brand Manager to ensure timely communication and alignment.
- Coordinate with team members to improve product environment in Point of Sales.
- Collaborate with the marketing team to ensure all Points of Sale (POS) are well maintained and consistently presented in line with Brand image.
- Ensure products are displayed according to Brand Merchandising guidelines.
Others
- Planning and implement training programs and initiatives determined by the Brand Manager.
- Ensure retail staff are certified through Tissot Academy and provide timely updates of the latest brand information and training materials to retailers.
- Collaborate with Customer Care Advisors (CCA) to manage repair and complaint cases, ensuring customer queries are addressed and resolved efficiently and professionally.
- Undertake any other responsibilities, projects, or tasks as assigned by the Sales Manager and/or Brand Manager from time to time, in support of broader brand, commercial, and operational objectives.
