職涯

The Opportunity

We’re looking for a Boutique Technician who shares our passion for precision and takes pride in delivering an exceptional client experience.

As the technical expert within the boutique, you’ll combine hands-on watch servicing with outstanding customer care.

• Providing exceptional, personalised client service in line with Tissot standards
• Assessing service requirements and providing first-level technical assistance
• Performing warranty and in-house repairs, including battery, bracelet and case servicing
• Completing basic mechanical and quartz movement disassembly and assembly
• Conducting quality checks on watches returned from the Service Centre
• Managing repairs, service requests, pre-authorisations and client follow-ups
• Maintaining accurate repair, CRM and service records
• Managing spare parts, stock and daily operational requirements
• Supporting boutique operations, including POS, cashiering and stocktakes
• Maintaining strong Tissot product and technical knowledge through ongoing training

Stellenbeschreibung

Zum nächstmöglichen Zeitpunkt suchen wir für unsere Tissot Concession Verkaufsflächen in Düsseldorfer und Köln vorerst befristet für 1 Jahr in Vollzeit oder Teilzeit eine*n

Verkaufsberater (all genders)

Job description

Roles and Responsibilities:

• Support and control sales staffs in all SIS (department stores) to ensure staffs’ performance and discipline.

• Manage staffs working schedule and rotation plan on monthly basis to improve the efficiency.

• Prepare monthly POS visit and competitors / market survey report.

• Coordinate with other departments on sales staff issues (communication, staff reimbursement, leave, probation, OT and commission calculation, etc.)

• Staff training (product knowledge, sale technique, selling point) and represent brand on field visit and E-commerce.

• Develop and implement visual merchandising strategies aligned with the brand identity and follow as our global guideline.

• Conduct stock take (inventory check) in all POS ( SIS, Kiosk, POP Up and Boutique) 

• Liaise with logistics to monitor inventory level and arrange replenishment.

• Manage POS materials and visuals across all channels.

• Coordinate Pop up and roadshow activities with finance and logistics departments, suppliers and buyers to ensure that the plan are well set up (display preparation, visual, layout, stock, promotion, sales staff assignment).

• Prepare purchase requisition (PR) and purchase order (PO) payment process. 

• Assist colleagues whenever necessary assigned by Brand Manager & Direct Report 

The Opportunity

We’re looking for an exceptional Assistant Manager to lead our Tissot concession at Myer Bourke Street Melbourne.

Reporting to the Melbourne Multi-Site Manager, based at Tissot Collins Street, you’ll play a key role in driving the success of the concession, leading the team, delivering an exceptional customer experience and ensuring the Tissot brand is represented to the highest standard.

This is an opportunity to combine your passion for people, customer service and retail with one of the world's most recognised Swiss watch brands.

Job description

Pour compléter notre équipe Order Service International, nous recrutons actuellement un-e « International Order Service Specialist ». Vos activités principales seront les suivantes :

• Contacts et supports réguliers avec les marchés (filiales, agents), transitaires et les départements vente, stock, expédition, production, marketing, merchandising
• Traitement des commandes clients, enregistrements, lancements des sorties de stock, facturation, réservations auprès des transporteurs, préparation des documents d’exportations et suivi des envois
• Gestion et suivi des portefeuilles clients
• Etablissement de notes de crédit et débit
• Gestion des dossiers en cas de dommages ou de perte
• Contrôle et validation des factures de prestataires de services externes (transitaires, CNCI)
• Participation et suivi de projets

Stellenbeschreibung

Zum nächstmöglichen Zeitpunkt suchen wir für unsere neue Tissot Concession Verkaufsfläche in der Hamburger Innenstadt in Vollzeit oder Teilzeit eine*n

Sales Assistant (all genders)

Stellenbeschreibung

Zum nächstmöglichen Zeitpunkt suchen wir für unser Headquarter in Eschborn in Vollzeit eine*n 

Marketing Manager (all genders)

Job description

The International Creative Content Project Leader supports the International Creative Content Manager in building and creating consistent and audience-targeted global brand communication campaigns.

The role of this important position is to orchestrate the content creation (creation of highly engaging media for multiple channel outputs, including digital and social media) and adaptation for Tissot on a global level. This involves developing and implementing mid-long term content strategies providing best in class assets to the different stakeholders according their needs.

Your main responsibilities will be as followed:

• Collaborate and work together with all other HQ marketing departments to create holistic global brand communication campaigns.
• Develop creative concepts for integrated advertising campaigns (offline and online).
• Implement content strategy aligned with short-term and long-term marketing targets.
• Lead the development and adaptation of a large spectrum of content fueling global plans as well as local needs.
• Supervise and coordinate other sources of content creation (photographers/designers/agencies) by bringing art direction and by reviewing and giving clear guidance for improvement to grant full brand consistency.
• Oversee video/photo shoots and asset post-production, including final check of all adaptations needed for each channel.
• Collaborate closely with the graphic design team on creating graphic elements and branding guidelines.
• Ensure that project management best practices are employed to deliver all international campaigns within strategy, budget and deadline.
• Spot and seize trends and communication opportunities.
• Anticipate issues and crisis and provide proactive, hands-on solutions.