Customer Service

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NEED HELP WITH YOUR WATCH? YOU'VE COME TO THE RIGHT PLACE
向我們提問

Customer Service

向我們提問

獲得專業團隊的幫助
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免費寄送至維修中心

Customer Service

免費寄送至維修中心

使用免費郵寄服務將您珍貴的腕錶安全地寄送給我們進行保養。
申請免費寄送
如何保養腕錶

Customer Service

如何保養腕錶

腕錶保養全接觸
  • You notice your watch stopped or doesn’t work properly

  • Drop your watch to your nearest service center or get your watch shipped to us with free shipping

  • Your watch deserves the best care, make sure you deposit your watch to an officially certified service center using our online service center locator.

Description

Light intervention

Battery replacement, shortening of the strap or bracelet, waterproofing check, etc.

Partial Maintenance

Replacing the battery or adjusting the accuracy of a mechanical watch with replacement of the elements ensuring the watch's water-resistance (seals, crown, pushers, etc.)

Discover this service in pictures

Complete maintenance

Complete disassembly of the movement for cleaning, oiling and replacement of worn parts or exchange of the movement. Includes all elements of the partial maintenance

Discover this service in pictures
Light Partial Complete
Diagnostic
Inspection of water resistance
Replacement of water-resistant components
Replacement of battery or accumulator (if applicable)
Dismantling, cleaning, oiling of movement
Replacement of worn movement parts or replacement of movement
Adjustment of accuracy
Calibration and inspection of functions
Professional ultrasonic cleaning of case and bracelet
Warranty on performed service

warranty2 years' service warranty

warranty2 years' service warranty

Recommended prices FromCHF 35 From CHF 50 FromCHF 120

The lists of recommended service charges below are the charges used by the official Customer Service Centres of The Swatch Group Ltd.’s affiliated company in your country, including Tissot SA in Switzerland. However, the lists of recommended service charges are indicative only with regard to services provided by approved third-party service centers, which may charge different prices.

The list of recommended prices for Tissot services is subject to change.

搜尋附近維修中心

Customer Service

搜尋附近維修中心

您的腕錶應該得到最高標準的呵護。請瀏覽天梭官方網站,使用專門店搜尋器查找官方認證維修中心。
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常見問題

Customer Service

常見問題

有問題嗎?我們已準備好答案!瀏覽常見問題,尋找答案吧。
常見問題
為自己選一條新錶鏈

Customer Service

為自己選一條新錶鏈

用新錶帶令腕錶煥然一新。自訂錶帶顏色,打造一款獨特的天梭表。
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保用與用戶手冊

Customer Service

保用與用戶手冊

瞭解如何使用腕錶的先進功能,並檢視國際保用範圍。
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天梭表的歷史

Customer Service

天梭表的歷史

我們的歷史遺產部保存的品牌檔案可令您有機會了解您手錶的歷史。 歷史檔案所涉及的手錶不屬於目前在售的系列,檔案查詢為收費服務。此項服務建議價格可在我們的服務價格表上查閱。如果您未找到所需資料,我們將不收取任何費用。 我們提請您注意,查閱完成後提供的英文或法文書面文件並不能保證您手錶或其元件的真偽。此外,如果您希望了解您手錶的商業價值,我們建議您聯絡拍賣行。 如欲查詢檔案,請向我們的服務中心提交訂單。如有任何問題,請使用我們的聯絡表格。
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