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Need help with your online order?

Information and support for online sales

03 8844 3322

Monday to Friday:

9:00 AM to 5:00 PM (AEDT)
*Excluding public holidays

Services, warranties and general information

Information and support for services and general requests

03 8844 3302

Monday to Friday:

9:00 AM to 5:00 PM (AEDT)
*Excluding public holidays

The Swatch Group (Australia) Pty. Ltd
Level 3, 40 River Boulevard,
Richmond, Victoria 3121 Australia
 

Monday to Friday:

10:00 AM to 3:00 PM (AEDT)
*Excluding public holidays

Please note watch submissions are by appointment.
Please contact TISSOT on 03 8844 3302 to arrange a suitable time.


Our Service Centre Reception will be closed from December 25, 2025 and will reopen on January 5th, 2026.

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