Customer Service
Need some help with your Tissot watch?
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Monday to Friday:
9:00 AM to 5:00 PM (AEDT)*Excluding public holidays
Services, warranties and general information
Information and support for services and general requests
03 8844 3302Monday to Friday:
9:00 AM to 5:00 PM (AEDT)*Excluding public holidays
The Swatch Group (Australia) Pty. Ltd
Level 3, 40 River Boulevard,
Richmond, Victoria 3121 Australia
Monday to Friday:
10:00 AM to 3:00 PM (AEDT)*Excluding public holidays
Please note watch submissions are by appointment.
Please contact TISSOT on 03 8844 3302 to arrange a suitable time.
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Log in to Customer Information Center - here
Please make sure you have your service number and the password provided in your service confirmation email.