Tissot pledges to guarantee the origin and quality ‒ including colour, clarity and carats ‒ of the diamonds in its watches. All Tissot diamonds meet the certification requirements of the Kimberley process, an international system for certifying rough diamonds.
You can return your online order up to 14 days after the reception of your package, provided that the product has not been worn, used, is not damaged, is in its original packaging and complete with all components.
To make a return, we invite you to make the request here.
The refund will be made within 30 days or earlier after the reception of the product & validation of quality control.
Please note that online returns are not accepted in our physical stores.
For purchases in-store at Tissot MidCity Sydney Boutique, exchanges must be made within 14 days of purchase, providing the product has not been worn, damaged, or adjusted and must be accompanied by a receipt. Sorry no refunds.
Safe and Secure Payments
In order to guarantee data protection, we encrypt all data relative to your purchase or your TISSOT account. TISSOT does not store any data relative to your payment.
The following payment methods are available on our website :
Credit cards with Visa and Mastercard, via PayPal
With Tissot Australia, standard delivery is free for all purchases over $150 made to Australia. If you wish to deliver to a different country, please change the website through the country selector button, on the top of the page.
Tissot Australia offers standard delivery:
Standard delivery is delivered with Toll within 2 to 5 business days unless otherwise advised.
Shipping is free for orders $150 and over.
$10 shipping for orders under $150.
All orders are prepared and shipped from Monday to Friday.
Please note that orders with strap adjustments might delay your order.
As soon as the order is shipped, you will be notified by email, with the tracking number associated to your package.
For more information, please visit our Delivery and Returns page here.
Label "Swiss Made
All Tissot watches are certified with the « Swiss Made » quality label, testimony of know-how, impeccable quality, perfect aesthetics and technical innovations.
All watches sold on our website have a 2 year international warranty. COSC certified models benefit of a 3 year old warranty.
Each purchase is provided with a date stamped international warranty card. For more information about warranty, click here.
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