Free express delivery on all orders
Returns period extended to January 31st!

Make a unique gift with our engraving option! Discover the selection here

Customer Service

Need some help with your Tissot watch?

Find your answers on our Customer Service page.
All services

Contact Us

Please fill in the following information form. Our team will get back to you as soon as possible.

Please select a subcategory to give us more details about your request.

Please provide an accurate description of your request to receive the most relevant feedback.

Your email address will not be shared with third-parties.

The phone number will only be used to provide you with updates about your order or service.

*Mandatory fields

This form is protected by reCAPTCHA - the  Google Privacy Policy  and  Terms of Service apply.

Need help with your eCommerce order?

Information and support for online sales

1800 98 1853 - Option 1

Opening times (excluding public holidays):

Monday to Friday :

From 9.30 AM to 5.00 PM

The Swatch Group (UK) Ltd

Tissot eCommerce

Unit C - Adanac Business Park

Adanac Drive, Nursling

Southampton, SO16 0BT

Services, warranties and general information

Information and support for services and general requests

1800 98 1853 - Option 3

Opening times (excluding public holidays):

Monday to Friday:

From 9.30 AM to 5.00PM

The Swatch Group (UK) Ltd - Service Centre

Unit C - Adanac Business Park

Adanac Drive, Nursling

Southampton, SO16 0BT

United Kingdom


Need to check the status of your service?

Log in to our Customer Information Center - here

You will need the service number and the password provided in your service confirmation email to log in.