Customer Service
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NEED HELP WITH YOUR WATCH? YOU'VE COME TO THE RIGHT PLACE


COMO REALIZAR A MANUTENÇÃO AO SEU RELÓGIO
Deixe o seu relógio no seu centro de serviço mais próximo ou envie-o para nós gratuitamente
Tudo o que precisa de saber sobre a manutenção do seu relógio
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You notice your watch stopped or doesn’t work properly
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Drop your watch to your nearest service center or get your watch shipped to us with free shipping
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Your watch deserves the best care, make sure you deposit your watch to an officially certified service center using our online service center locator.
Description |
![]() Light intervention Battery replacement, shortening of the strap or bracelet, waterproofing check, etc. |
![]() Partial Maintenance Replacing the battery or adjusting the accuracy of a mechanical watch with replacement of the elements ensuring the watch's water-resistance (seals, crown, pushers, etc.) Discover this service in pictures |
![]() Complete maintenance Complete disassembly of the movement for cleaning, oiling and replacement of worn parts or exchange of the movement. Includes all elements of the partial maintenance Discover this service in pictures |
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Light | Partial | Complete | |
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Diagnostic | |||
Inspection of water resistance | |||
Replacement of water-resistant components | |||
Replacement of battery or accumulator (if applicable) | |||
Dismantling, cleaning, oiling of movement | |||
Replacement of worn movement parts or replacement of movement | |||
Adjustment of accuracy | |||
Calibration and inspection of functions | |||
Professional ultrasonic cleaning of case and bracelet | |||
Warranty on performed service |
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Recommended prices | FromCHF 35 | From CHF 50 | FromCHF 120 |
The lists of recommended service charges below are the charges used by the official Customer Service Centres of The Swatch Group Ltd.’s affiliated company in your country, including Tissot SA in Switzerland. However, the lists of recommended service charges are indicative only with regard to services provided by approved third-party service centers, which may charge different prices.
The list of recommended prices for Tissot services is subject to change.

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