Contact Us | Tissot

Your question

My question is about... *

Message *

Your contact details

Civility*

First Name*

Last Name*

Email Address*

Phone Number

Street Address

City*

Zip/Postal Code

Country*

In order to help us to respond more specifically, please fill in the information below, if available

Reference number

Your watch reference number is engraved on the back of your watch, usually starting with the letter T and followed by 6 digits and a letter. Example: T091420A

Serial number

Your watch serial number is engraved on the back of your watch, usually comprised of between 9 and 11 characters. Example 1: 15BC1234567, example 2: A2X 9KL 6BZ

Service/file number

If a service has already been carried out on your watch, a file number probably appears on the documents that come with your watch. Example 1: 210952471, example 2: T0501679

Accepted formats: jpeg, jpg, gif, png, pdf, doc, docx, xls, xlsx, mp4, avi Maximum size: 8 MB

* Required Fields

I agree to have read & understood the TISSOT privacy notice. *

Subscribe to the TISSOT Newsletter.

Online Orders Support

If you have any questions regarding your online order please contact us on the following number:

1(866)462-0050

Between 9 am - 6 pm EST (Monday to Friday only)

55 Metro Way, Suite 1
Secaucus
NJ 07094

Straps, Repairs & Customer Service Enquiries

If you have any questions regarding straps, pricing, materials, repairs or any other service issues, please contact us on the following number:

1(877)839-5224

Between 9 am - 6 pm EST (Monday to Friday only)

For repairs please send your watch together with a description of the fault and your name and address via registered ensured postal service to one of the addresses below. Please check if your watch is still within the two year international warranty period. Enclose the guarantee card .

Customer Service Addresses

NEW JERSEY

Swatch group US
55 Metro way, Suite#1
SEACAUCUS, NJ 7094
SEACAUCUS, 7094
United States

Website :
http://www.sguscustomerservice.com
Phone:1(877)839-5224

CALIFORNIA

Swatch group US California
600 Corporate Pointe, Suite #110
Culver City, CA 90230
Culver City, 90230
United States

Website :
http://www.sguscustomerservice.com
Phone:1(877)839-5224

FLORIDA

Swatch group US Florida
5301 Blue Lagoon Drive, Suite #610
Miami, FL 33126
Miami, 33126
United States

Website :
http://www.sguscustomerservice.com
Phone:1(877)839-5224

Contact us by email

Your question

Suggested responses

Your contact details

In order to help us to respond more specifically, please fill in the information below, if available

Thank you for your feedback

Online Orders Support

Straps, Repairs & Customer Service Enquiries

Customer Service Addresses

NEW JERSEY

CALIFORNIA

FLORIDA

Service center

Press lounge

Tissot faq