Customer Service
We are here to help you
NEED HELP WITH YOUR WATCH? YOU'VE COME TO THE RIGHT PLACE
SHIPPING TO OUR SERVICE CENTER
FIND YOUR NEAREST SERVICE CENTER
HOW TO SERVICE YOUR WATCH
Drop your watch to your nearest service center
After a diagnostic by our watchmakers, one of the 3 following services will be offered to you
Description |
 Light intervention Battery replacement, shortening of the strap or bracelet, waterproofing check, etc. |
 Partial Maintenance Replacing the battery or adjusting the accuracy of a mechanical watch with replacement of the elements ensuring the watch's water-resistance (seals, crown, pushers, etc.) Discover this service in pictures |
 Complete maintenance Complete disassembly of the movement for cleaning, oiling and replacement of worn parts or exchange of the movement. Includes all elements of the partial maintenance Discover this service in pictures |
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| Light | Partial | Complete | |
|---|---|---|---|
| Diagnostic | |||
| Inspection of water resistance | |||
| Replacement of water-resistant components | |||
| Replacement of battery or accumulator (if applicable) | |||
| Dismantling, cleaning, oiling of movement | |||
| Replacement of worn movement parts or replacement of movement | |||
| Adjustment of accuracy | |||
| Calibration and inspection of functions | |||
| Professional ultrasonic cleaning of case and bracelet | |||
| Warranty on performed service |
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| Recommended prices | FromSubject to an estimation | From $50 | From$120 |
2 years' service warrantyThe lists of recommended service charges below are the charges used by the official Customer Service Centres of The Swatch Group Ltd.’s affiliated company in your country, including Tissot SA in Switzerland. However, the lists of recommended service charges are indicative only with regard to services provided by approved third-party service centers, which may charge different prices.
The list of recommended prices for Tissot services is subject to change.
FAQ
TREAT YOURSELF TO A NEW BRACELET
WARRANTY AND USER’S MANUALS
THE HISTORY BEHIND YOUR WATCH
